Effective Date: July 7, 2026
Thank you for shopping with Radhakrishna Silk and Textiles. We are committed to delivering your orders safely and on time.
We currently ship orders across India. Shipping availability to specific locations depends on the service coverage of our courier partners.
We use trusted courier services, including:
India Post
Professional Couriers
The shipping partner for your order will be selected based on your delivery location, service availability, and logistics requirements.
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festivals, sales, or peak seasons, processing times may be slightly longer.
Estimated delivery times are:
Metro Cities: 2–5 business days
Other Cities and Towns: 3–7 business days
Remote or Rural Areas: 5–10 business days
Delivery times are estimates and may vary due to weather conditions, transportation delays, public holidays, or circumstances beyond our control.
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Free shipping may be offered during promotional campaigns or on qualifying orders.
Once your order has been dispatched, you will receive shipping details, including a tracking number (where available), so you can monitor your shipment’s progress.
Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, recipient unavailability, or other customer-related reasons, additional shipping charges may apply for re-dispatch.
Please ensure that your shipping address, contact number, and postal code are accurate when placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
If your package appears damaged at the time of delivery, please:
Inspect the package before accepting it, where possible.
Take clear photographs of the package and product.
Contact us within 48 hours of delivery with your order details.
We will review the issue and assist you in accordance with our Return & Refund Policy.
While we strive to deliver orders within the estimated timeframe, delays may occur due to natural disasters, severe weather, transportation disruptions, government restrictions, strikes, or other unforeseen events. We appreciate your understanding in such situations.
If you have any questions regarding shipping or your order, please contact us using the contact information provided on our website.
© 2026 Radhakrishna Silk and Textiles. All Rights Reserved.